When are returns not possible?
If you have placed an order with a wrong item/address; you need to contact our customer services in order to receive the appropriate resolution. You’re not eligible for a return for the following reasons. If:
- The order is not corrected within 24 hours.
- The product is not broken or it is not defective or is damaged because of use or
- The product is not in the same condition as you received it.
- Received the ordered correct item.