When are returns not possible?

If you have placed an order with a wrong item/address; you need to contact our customer services in order to receive the appropriate resolution. You’re not eligible for a return for the following reasons. If:

  •  The order is not corrected within 24 hours.
  •  The product is not broken or it is not defective or is damaged because of use or
  •  The product is not in the same condition as you received it.
  •  Received the ordered correct item. 

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